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TESTIMONIALS
... I found it very interesting, well documented and I learned a lot! Enrique describes very well the differences among human cultures, religions, beliefs and behaviors showing that there is no one "right" way, but many, according to the view point of each individual. Here in the UN we are constantly exposed to these differences of cultures and it is a real chance to open one's mind to consider them.

I am also very sensitive to what he describes of his own life, his childhood and the feeling of "not belonging". It echoes in my own life. I was born in Algeria when it was a French territory and after the independence I came to live in France (I was 4) growing up in a place where people lived for generations and sometimes I had the same feelings as described in the book. I very much like the quotations, they were always pertinent. I will use them.
Jean-Michel Durr
Chief - Demographic Statistics Section, United Nations
ENRIQUE RUIZ
Call (540) 446-3164

PositivePsyche.Biz Corp
PO Box 142
Lothian, MD 20711

enrique@positivepsyche.biz

Table of Contents

DISCRIMINATION

TANGIBLE ANCESTRY
  •   Progression of Mankind
  •   Inbreeding
  •   Caste System
  •   "Formal" Race Categorizations
  •   Blood Typing
  •   Genetics and DNA
  •   Ethnicity
  •   Population

Our Intangible Persona
  •   Religion Differences
  •   Behavior Differences
  •   Gradients of Discrimination
  •   Discrimination Subtleties
  •   Self-Discrimination
  •   Reverse Discrimination
  •   A CLASS DIVIDED

WHY?
  •   The Amygdala
  •   First Impressions and Snap Judgments
  •   Ignorance
  •   Group Think
  •   Autopilot Vision
  •   Propensity to Denigrate, To Uplift
  •   Affinity Facades
  •   "Bad Blood"
  •   Insecurity
  •   Unknown Purpose
  •   Stigma "Flag"
  •   Gangs & Rogues
  •   Armed Conflicts
  •   Astrology
  •   Information Overload

REMEDIAL LEGISLATION SPAWNED
  •   Diversity in the Military
  •   Organization Policies


INCLUSION

PERSONAL TOOLS
  •   Trivia
  •   "Ice Breakers"
  •   Tools and Support Mechanisms

  - Self-Evaluation
  - Materials
  - Movies

SIMPLE HABITS, GREAT REWARDS
  •   Leadership
  •   Words, Building Blocks of Thought
  •   Encourage Openness
  •   Prayer, Meditation or Contemplation
  •   Be Balanced
  •   Empathy and Sympathy
  •   Character, Virtue and Personality
  •   Be Intrepid and Explore
  •   Be of Service
  •   Appreciate
  •   Pay It Forward

PULLING IT ALL TOGETHER


DIVERSITY

THE INFINITE INDIVIDUAL
  •   The Skin Organ
  •   Biometrics
  •   Personal Magnetism
  •   Six Degrees of Separation
  •   Nature's Wrath is Color Blind, Human Kind!
  •   Immigrant Contributions to America

  - Chinese, Transcontinental Railroad
  - Germans Influence
  - Hispanics, Mexicans, Latinos Influence
  - Italians influences in Washington DC

  •   Holidays with a Different Perspective

  - Rosh Hashanah
  - Kwanzaa
  - Navarathri
  - Norooz, Persian New Year
  - Ramadan

  •   Tangible Diversity we Already Embrace

  - Food
  - Music
  - Movies
  - Personal Comforts

  •   National Culture
  - Work Culture

  •   Organizational Culture


  - Deal and Kennedy Classifications
.....The Tough-Guy Macho Culture
.....The Work Hard/Play Hard Culture
.....The Bet Your Company Culture
.....The Process Culture

  - Charles Handy Classifications
.....Power Culture
.....Role Culture
.....Task Culture
.....Person Culture
  - Edgar Schein Classifications

  - Arthur Carmazzi Classifications
.....The Blame Culture
.....Multi-Directional Culture
.....Live and Let Live Culture
.....Brand Congruent Culture
.....Leadership Enriched Culture

  - Entrepreneurial Culture

  - Other Organizational Cultures
.....Network Culture
.....Mercenary Culture
.....Fragmented Culture

  •   Family Culture
  •   Gods by Culture

  - Catholic Beliefs
  - Hinduism Beliefs
  - Islam Beliefs
  - Mormon Beliefs
  - Overview of Other Religions

  •   Personal Culture
  •   Sexual Orientation and Homosexuality

The Great Conversation
  •   Purpose and Value Alignment
  •   Positive Attitude
  •   Finding a Common Ground
  •   Active Listening
  •   Body Language

  - All Body Communication
  - Facial and Eye Expressions
  - Proxemics

  •   Micro-Inequities
  •   Mental Paradigm Shift
  •   Yin and Yang
  •   Patience and Generosity
  •   Empathy and Understanding
  •   Post-Racial Connotations
  •   Differences, Similarities and Tensions

Spectrum of Potentiality
  •   Respect
  •   US Labor Force Composition
  •   Multigenerational Diversity

  - Greatest (1901-1929)
  - Traditionalists or Silents (1930-1945)
  - Baby Boomers (1946-1964)
  - Generation X (1965-1976)
  - Generation Y (1977-1999)
  - Generation Z (2000 -     )

  •   Communication
  - Formal and Orientation Styles

  - Standard Communication Styles
.....Passive
.....Aggressive
.....Passive-Aggressive
.....Assertive

  - PDI, IDV, MAS, UAI Influences
.....Low vs. High Power Distance
.....Individualism vs. Collectivism
.....Masculinity vs. Femininity
.....Uncertainty Avoidance

  - High-Low Context Cultures
  - Individualism and Communitarianism
  - Intercultural Theory
  - Time Orientation
  - Men and Women
  - Relationships

  - Social Styles

.....Analyticals
.....Amiables
.....Expressives
.....Driving

  •   Personalities

  - Myers-Briggs
  - "Law of the Few"
  - The Big Five

  •   Leadership Styles

  - One Minute Management
  - Situational Leadership

  •   Emotional Intelligence

  - Ability-Based EI model
  - Mixed EI Model
  - Trait EI Model
  - Emotional Intelligence and Diversity?
  - Emotional Intelligence Fundamentals

  •   Education Achievements
  •   Experience Counts
  •   Benefits from... "The Other Side?"
  •   Would You Have Thought of This?
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